Privacy Policy
Privacy Policy
This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from www.neurovita.shop (the “Site”), operated by NeuroVita LLC, located at 350 S Miami Ave A, Miami, FL 33130, United States.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies. As you browse, we also collect data about the pages and products you view, referring websites or search terms, and interactions with the Site. This is called “Device Information.”
We collect Device Information using:
. Cookies — Data files stored on your device. Learn more and how to disable them at www.allaboutcookies.org
. Log files — Track Site usage (IP address, browser type, date/time, etc.)
. Web beacons, tags, and pixels — Used to analyze browsing behavior
We also collect Order Information when you make or attempt to make a purchase. This includes:
. Full name, billing/shipping address
. Payment information (credit cards, Apple Pay, Google Pay, Shop Pay, PayPal)
. Email address and phone number
. Purchase history and order details
Together, “Personal Information” includes both Device and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use Order Information to:
. Fulfill orders (processing payment, shipping, and confirmations)
. Communicate with you about your order
. Screen for fraud or suspicious activity
. Send marketing communications if you have opted in
We use Device Information to improve the Site and for analytics, advertising, and security purposes.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third-party services to operate our store, including:
. Shopify – Website hosting and e-commerce platform (Privacy Policy)
. Google Analytics – Understand user behavior (Privacy Policy, Opt-out)
We also use marketing and tracking tools such as:
. Facebook Pixel
. Google Tag Manager
. TikTok Pixel
. Snapchat Pixel
. Pinterest Pixel
These platforms help us deliver targeted advertising.
We may also disclose your Personal Information to comply with laws, respond to lawful requests, or protect our rights.
BEHAVIORAL ADVERTISING
We use your Personal Information to show you ads that may interest you. You can opt out of targeted advertising at:
. Facebook: https://www.facebook.com/settings/?tab=ads
. Google: https://www.google.com/settings/ads/anonymous
. Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
. Digital Advertising Alliance: http://optout.aboutads.info
DO NOT TRACK
Our Site does not change its data collection practices when a Do Not Track signal is detected in your browser.
YOUR RIGHTS (EUROPEAN RESIDENTS)
If you are a European resident, you have the right to:
. Access the personal information we hold about you
. Request correction, update, or deletion of your data
. Object to certain data uses (e.g., marketing)
To exercise these rights, contact us using the information below. Your data may be transferred to countries outside the EU, including the United States and Canada, in compliance with GDPR.
DATA RETENTION
We retain Order Information for our records unless and until you ask us to delete it. Marketing-related data is stored for up to 24 months after your last interaction unless you unsubscribe earlier.
WARRANTY AND RETURNS POLICY
We offer a 30-day warranty on our products.
. Eligibility: Refunds and exchanges are accepted within 30 days of delivery.
. Shipping Costs: Non-refundable. A 10% deduction from the original order total will apply to cover shipping.
. Condition: Items must be unused, in original packaging, and in original condition.
. Missing Items: Only eligible for refunds if listed as included in the product description.
. Processing Time: Refund approval may take up to 7 business days after we receive the return. Approved refunds are processed within 3–5 business days depending on your bank.
CHILDREN’S PRIVACY
We do not knowingly collect or solicit personal information from individuals under the age of 16. If we learn we have collected personal data from a minor, we will delete it immediately.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time for legal, operational, or regulatory reasons. Please review it periodically.
CONTACT US
For questions, concerns, or requests contact us at :
💬Live Chat
📞+1 406-601-3107
📧 info@neurovita.shop
📍 NeuroVita LLC
350 S Miami Ave A, Miami, FL 33130, United States